Privacy Policy :

Privacy and Security Statement for TISA CANADA CORP.

We know that the confidentiality and security of your business information is very important. That is why protecting any business information that you provide is of the utmost importance to TISA Canada Corp. and its subsidiaries, divisions, and affiliates. As a result, we have prepared this Privacy and Security Policy to let you know about the manner in which we collect, use, disclose and otherwise manage the business information you entrust to us at our warehouse “Site”), and Office

Collection and Use of Business Information

We may collect information that you provide us about your business when you shop on our website at

We may also collect information about your business from our Service Providers and Marketing Partners.

  • Purchase, order, return, exchange or request certain information about our products and services
  • Apply for credit with TISA Canada
  • Contact a Call Centre, TISA Canada Facilities Maintenance sales associate or customer service desk
  • Provide us with comments or suggestions


Shopping with TISA Canada Corp.

If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information, your signature and keep a history of your purchases. We use this information to process your orders, ensure proper delivery, assist you when you call us, and improve our product and service offerings.

Credit Application

When you apply for credit from TISA CANADA Corp .  we collect certain information about your company, banking information and credit history as well as information about your guarantors and authorized buyers. We use this information to determine your eligibility for credit and to process and administer your credit application.

Call Center

When you call us about a product, delivery, pricing you may be asked for information that identifies your business along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you or another person in your business. We may retain this information to assist your business in the future.

Online Registration

When you register, you may be asked for business information such as your contact name, business name, address, phone number, e-mail address, This registration information may be used to help make your online shopping quicker and easier, by pre-populating certain parts of your shopping information.

Other Uses of Your Business Information

TISA CANADA CORP. uses business information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. We may also inform your company about products and services, sales and special offers that might benefit your business. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers. We may also send you email, , mail or call your business with information about our product and service offerings if you have provided us with your business’ name and address, email address, fax or phone numbers.

Your Suggestions

We use your company’s feedback, suggestions, survey information and comments solely to monitor and/or improve the ways we serve you.

 Business Information Disclosure

TISA Canada Corp. maintains the strict confidentiality of the business information in its possession. Accordingly, will not trade, rent or sell your business information, without the prior consent of your company, except as otherwise set out herein.


Please note that TISA Canada Corp  its affiliates and its Canadian, US or other Service Providers may provide your business information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose business information to assist us in collecting a debt owed by your company. Your information may be maintained and processed by TISA Canada affiliates and other third party Service Providers in the US or other jurisdictions. Our Service Providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose information for their own marketing or other purposes.

Visiting Our Site

In general, you can visit our Site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Sites.

Changes to your Personal Information

In case you have questions about this policy or our related practices, or wish to review, update or delete personal information about yourself submitted to or collected by us, we will endeavor to answer such questions, facilitate such review and correct, update or remove the personal data in question, as requested. In such case, please contact us via the contact points specified below:


Tel: 1-877-258-TISA ( 8472)


Main Menu